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Sales
Brooklyn, NY
Sales position responsible for selling products to customers.
Full time
·
$50k – $70k
Miami, FL
A senior-level position that oversees the entire sales department.
Full time
·
$160k – $220k
Marketing
Brooklyn, NY
Technical assistance and support to customers.
Remote
·
$40k – $60k
Reach Out to Us Today!
Connect with Franktiques for Inquiries
We are here to assist you with any questions or requests you may have about our unique collection. Your satisfaction is our priority!
How can I contact Franktiques?
You can reach us through our contact form on the website, or by emailing us directly at [email protected]. We aim to respond to all inquiries within 24 hours, ensuring you receive the assistance you need promptly. Your questions and feedback are important to us, and we appreciate your interest in our unique collection.
What are your customer service hours?
Our customer service team is available Monday through Friday from 9 AM to 5 PM EST. We strive to provide timely responses to all inquiries during these hours. If you reach out outside of these times, we will get back to you as soon as possible on the next business day.
Do you offer returns or exchanges?
Yes, we offer a 30-day return policy on most items. If you are not completely satisfied with your purchase, please contact us within 30 days of receiving your item to initiate a return or exchange. Items must be in their original condition, and we will guide you through the return process to ensure a smooth experience.
How do I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your shipment on our website or the carrier’s site. If you have any issues with tracking, feel free to reach out to our customer service team for assistance.
What payment methods do you accept?
We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are processed securely to ensure your information is protected. If you have any questions about payment options, please contact us for more details.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We can make changes if your order has not yet been processed. Once an order is in the shipping process, we may not be able to modify it, but we will do our best to accommodate your request.